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How To Fix ‘This Site Can’t Provide A Secure Connection’ Error in Chrome, iPhone & Android Phone

When attempting to access a website that is not secure or encrypted, an error message such as “ERR_SSL_PROTOCOL_ERROR” or “This site cannot provide a secure connection” frequently shows in your web browser (such as Google Chrome) or on your iPhone or Android phone. You can follow these methods to resolve this issue:

How To Fix ‘This Site Can’t Provide A Secure Connection
How To Fix ‘This Site Can’t Provide A Secure Connection

How to Fix This Site Can’t Provide a Secure Connection in Google Chrome

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When you see the “Site can’t provide a secure connection” error message in Chrome browser, it means that the website you’re trying to access is not using a secure connection (HTTPS). Here are 7 Ways to Fix “This Site Can’t Provide a Secure Connection” Error

Method 1- Delete the Cookies and Cache in Your Browser: 

Sometimes, this problem can be brought on by out-of-date cookies or cache. Clear your browsing history in your browser’s settings. You have the option to only remove the cache and cookies from the previous day or hour.

Method 2- Check Your Internet Connection: 

Make sure your internet connection is reliable. Try using a different network or connecting to a cellular network if you are already connected to a public Wi-Fi network. 

Method 3- Disable Browser Extension: 

Try turning off any browser add-ons or extensions you may have installed. Certain extensions may conflict with SSL certificates, resulting in an error notice.

Method 4- Update Your Chrome Browser: 

Ensure that your browser is running the most recent version. The most recent SSL certificates might not work with outdated versions. 

Method 5- Verify the SSL Certificate for the Website: 

If you are a website owner, confirm that it has a current SSL certificate. An SSL checker tool can be used to verify this. 

Method 6- Try Switching Your Browser: 

Try using a different browser to visit the website if the error message doesn’t go away. This will enable you to determine whether the issue is exclusive to your browser.

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Method 7- Check Your System Date and Time: 

Ensure that the time and date are accurate on your computer, smartphone, or tablet. The SSL certificate may become invalid due to an erroneous date or time, resulting in the error. 

Windows

  1. Click the Windows Start button and select Settings.
  2. Choose Time & Language.

3. Turn on the Set time automatically button. Do the same thing for the Set time zone automatically option.

macOS

  1. Choose the Apple menu button and click System Settings.
  2. Select General in the sidebar and scroll down to find Date & Time.
The General settings menu on macOS with the Date Time option highlighted

3. Now set the date and time automatically, turn on the Set time and date automatically option.

The Date Time menu on macOS with the Set time and date automatically option turned on

You might wish to get in touch with the website’s owner or your internet service provider for additional help if none of these fixes works.

Why Do You See the ERR_SSL_PROTOCOL_ERROR?

Whenever the SSL/TLS handshake fails between your web browser and the web server, the “ERR SSL PROTOCOL ERROR” error message will be displayed. When you get this message, it’s because the secure connection protocol between your browser and the website isn’t working properly. 

Some common causes of the ERR SSL PROTOCOL ERROR are as follows: 

Used and out-of-date web browser: 

This problem could be because your browser does not support modern SSL/TLS protocols. Check to see if you are using the most up-to-date browser version. 

Wrong time and date in the system: 

An erroneous system time and date on your computer, phone, or tablet can result in a failed SSL/TLS handshake, which in turn causes the error. 

SSL/TLS Certificate Has Expired: 

It is possible that the SSL/TLS certificate for the site you are attempting to visit has expired or is otherwise invalid. The establishment of the encrypted connection may fail as a result. 

Having SSL/TLS settings that aren’t optimal: 

It’s possible that the web server’s SSL/TLS configuration is flawed. A failed SSL/TLS handshake is often the result of this. 

Antivirus and/or firewall programs: 

It’s possible that the SSL/TLS connection is being prevented by a firewall or anti-virus program. Errors during the SSL/TLS handshake may result from this.

Difficulties in the network: 

There may be a problem with your network or connection to the internet. A failed SSL/TLS handshake is often the result of this. 

If you get the ERR SSL PROTOCOL ERROR, try checking your system date and time, deleting your browser’s cache, and deactivating any add-ons. If the problem still exists, try contacting the site’s administrator or your ISP.

This Site Can’t Provide a Secure Connection on an Android

There are a few potential causes of the “This site can’t provide a secure connection” problem on an Android device. You can take the following measures to resolve the problem: 

Check Your System Date and Time:

Verify the time and date on your device. This issue can be brought on by a failed SSL/TLS handshake due to an erroneous date or time being used. 

Update the Web Browser:

You should always use the most up-to-date version of your preferred web browser. The most recent SSL/TLS protocols may not be supported by older versions. 

Check your Internet Connection: 

Maintain a constant connection to the internet. When in a public area with Wi-Fi, it’s best to use a different network or your phone’s data plan. 

Disable Browser Extensions:

If you’re having trouble, you could want to disable some of your browser’s add-ons or extensions. The warning appears because some add-ons are incompatible with SSL certificates. 

Try Using a Different Web Browser:

If the website is still giving you trouble after trying a different browser, it may be time to contact the site’s administrator. Find out if the problem is related to your browser by doing this. 

Delete Your History of Site Visits: 

You should delete your browser’s history. Your cache, cookies, and browsing history are all fair game. 

Verify the Website’s SSL Certificate: 

If you run a website, you should verify that your SSL certificate is active. Use an SSL verification tool to make sure. 

If none of these steps help, you may need to ask for assistance from the website’s creator or your ISP.

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This Site Can’t Provide a Secure Connection on an iPhone.

There are a few possible causes for the “This site can’t provide a secure connection” error notice on your iPhone. You can take the following measures to resolve the problem: 

Verify the Time and Date on Your iPhone Device: 

Check the time and date to make sure it’s set properly. Incorrect time or date information may lead to SSL/TLS handshake failures, which in turn leads to an error. 

Verify that You Can Connect to the Web: 

Maintain a constant connection to the internet. Try connecting to a different public Wi-Fi network, or use your mobile data plan if possible. 

Improve Your Online Experience by Upgrading Your Browser. 

You should always use the most up-to-date version of your preferred web browser. The most recent SSL/TLS protocols may not be supported by older versions. 

Inactive Extensions in Your Browser: 

You could try disabling any extras your browser has installed. This error message appears because some extensions are incompatible with SSL certificates. 

Remove all of Your Search History and Browsing Records: 

You should delete your browser’s history. Cache, cookies, and browsing history are all fair game for this. 

Try a Different Web Browser: 

If the website still gives you an error message after doing so, consider using a different browser. If the problem only occurs in your browser, then you know exactly where to look for a solution. 

If these troubleshooting steps fail to resolve the issue, you may need to ask the site’s administrator or your ISP for help. To see whether this fixes the problem, you may also try restarting your iPhone or resetting your network settings.

This Site Can’t Provide a Secure Connection Chrome Bypass

For Chrome, ignoring the warning that “This site can’t ensure a secure connection” is not advised. An error message like this will appear when there is a problem with the SSL/TLS certificate or the secure connection between your browser and the website. Avoiding this mistake may put your sensitive data in danger. 

If you absolutely must visit the site and have verified its security, you might use the following workaround in Chrome: 

To get over this problem, select “Advanced” from the menu that appears. 

Choose “Continue to [URL]” (unsafe). The webpage will load without the error warning if you do this. 

Keep in mind that this is not a suggested fix and should only be implemented if you have zero doubts about the website’s security. If you choose to ignore the SSL/TLS warning, you may be risking the security of your personal information and other data. If you have any doubts about the site’s security, you should wait to use it until the problem has been fixed.

(Solved) Fix Your Connection Issues

When a technical support session is over, and the problem has been fixed, a message like “(Solved) Fix Your Connectivity Problems” could be shown. When a problem has been handled, this phrase is typically used as a closing sentence in support forums or customer service conversations.

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FAQs

Why am I seeing the “This site can’t provide a secure connection” error message?

When there is a problem with the SSL/TLS certificate or the secure connection between your browser and the website, an error message like this will appear. Some causes include an insecure SSL certificate, an out-of-date browser, or an inaccurate system date and time.

How to fix the Chrome “This site can’t provide a secure connection” error?

You can try upgrading Chrome, confirming your system’s date and time, cleaning your browsing data, and removing browser extensions to get rid of this error message. Another option is to use a different browser or device to access the site and check if the problem persists there instead. 

Help! My iOS device keeps saying, “This site can’t provide a secure connection.” 

To resolve this issue on your iOS device, consider verifying the system date and time, updating your web browser, clearing your browsing data, and turning off browser extensions. If the error persists after using a different browser or device, it may be a browser-specific issue. 

I’m using an Android device, and I keep getting the notice, “This site can’t provide a secure connection.” What should I do? 

You can try updating your web browser, checking the system date and time, cleaning your browsing data, and turning off browser extensions to resolve this issue on your Android device. Alternatively, you can try visiting the site from a different browser or device to determine if the problem is browser-related. 

Can I get around the browser’s “This site cannot guarantee a secure connection” warning?

Avoiding this error message is not advised since it may expose sensitive information. If you absolutely have to visit the site and have verified its security, you can try to get around the error by selecting “Advanced” and then “Proceed to [website name] (unsafe). Only in extreme cases where no other option exists, and complete trust in the website’s security should this be attempted.